Gently detangle the hair from ends to roots using a paddle brush or wide tooth comb.
Wet the hair with lukewarm water from the top (close to tracks) to reduce tangling.
Apply shampoo in a downward motion and rinse until water runs clear.
Repeat above steps with cold water when applying conditioner.
Gently squeeze out excess water and pat dry with towel. Do not roll or rub the hair into a towel.
Hang the hair and air dry (recommended) or use a blow dryer with cold air until fully dried.
Use heat appliances only when hair is completely dried.
Apply a small amount of hair lotion or serum, as needed.